very quick response from Shimano

well, Shimano has responded very promptly to my email ... let's see what Melbourne Bicycle Centre has to say ... (I've forwarded the Shimano email, see below, on to them)

Dear David,
Replacement bracket kits are available for PRO computers. I would suggest identifying which computer you have, because the bracket kits are different for the PRO Digi-W series (part number PR100702) and the PRO Pace-WR (part number PR100706). Both parts have been in stock continuously for all of 2008. and may be ordered through any bike shop in Australia. This should be a simple process. The parts are in stock and ready to go. Hope this info is helpful. Feel free to give me a call if you have any questions. Regards,

Greg


Greg Chalberg
Shimano Australia
www.shimano.com

oh dear ... another instance of draggin' on. Over 2 months ago (on 17.4.08 to be precise) I bought a new touring bike from the Melbourne Bicycle Centre in Clifton Hill, Victoria - a Surly Long Haul Trucker - an excellent bike. As I already have a road bike, fitted with a bike computer - a Shimano Digi-Pace-WR (wireless) - I thought why not just buy the wireless kit and not the dashboard as I already had this and it allows settings for two different bikes. Smart move I thought ....

Over 2 months later, and despite having paid for it, it's still not arrived (well, one did arrive but it got lost somewhere in the shop and then another one did but it was the wrong one ...). It is taking rather a long time!